Are the error codes on your Hyster W40Z or Yale MPB40-E pallet jack confusing you? Keep reading to learn what problems these codes indicate and how you can solve them. We’re not affiliated with the Hyster Company but we know a lot about Hyster forklifts and we like sharing our knowledge.
Q: How do I read Hyster W40Z or Yale MPB40-E pallet jack codes?
A: Hyster and Yale forklifts use the same control system, so error codes on Hyster forklifts are the same as those on Yale forklifts. These error codes can actually appear in many ways. While they can be communicated with flashes of a red LED bulb on the jack’s controller, this blog will cover the error codes presented on the jack’s dash display. Sometimes, an error code can mean one of many potential issues. In these cases, it may be necessary to use a special handset or PC to determine which of the problems is the cause of the error code.
Having trouble with error codes from another brand? Check out these other helpful links:
Below are interpretations for the following error codes: no LEDs, no alarm, AL66, AL99, AL01, AL02, AL4, AL5, AL6, AL7, AL8, AL10, and AL94.
- Dash display: no LEDs or LCDs on
Condition: inoperative
Cause: B+ and/or B- missing at controller, defective battery charger, or defective battery charger
Solution: make sure battery is connected, the key switch is on, and the brake override circuit is in the run position; also test your battery charger and motor controller and replace any nonworking parts
- Dash display: no LEDs or LCDs on
Condition: forklift functions as normal
Cause: open connection between display and controller, defective display, or defective LEDs
Solution: make sure harnesses are connected at MDI and connector B on controller; test the dash display by connecting a handset to it and testing for communication; test LEDs by disconnecting them, connecting the handset, and testing the handset; replace any nonworking parts
- Dash display: no LEDs or LCDs on
Condition: forklift functions as normal
Cause: Because this condition is similar to the last, it will take a handset to determine its cause. If the handset displays “NO COMMUNICATION,” the controller is defective.
Solution: replace controller
- Dash display: no alarm
Condition: traction and hydraulic functions not working
Cause: improper startup sequence by jack operator
Solution: check brake switch, accelerator, steer handle, and hydraulic inputs
- Dash display: AL66
Condition: hydraulic function not working
Cause: battery voltage is low or controller voltage calibration is incorrect
Solution: charge or replace battery; otherwise, use handset to determine the voltage read by the controller and compare it to an actual voltmeter reading; replace controller if the two readings differ by more than 1.5 volts
- Dash display: AL99
Condition: traction and hydraulic functions not working
Cause: incorrect battery selected, damaged battery, or damaged connection to batter
Solution: check that you have the right voltage for your truck, manually check the voltage of your battery, inspect it for any damage, and check its connecting crimps and cables for damage as well
- Dash display: AL01
Condition: traction and hoist functions not working
Cause: control card throttle or lift/lower calibration is out of range; control card is damaged or defective
Solution: use the tester function on a handset to see if either calibration is greater than 1 volt at neutral; replace control card if damaged or defective, which can be checked by seeing if both “forward switch” and “backward switch” are on at the same time when testing
- Dash display: AL01
Condition: traction and hoist functions not working
Cause: incomplete connection between control card and controller; traction reversing switch not connected; damaged or defective tiller card
Solution: check connections between control card and controller; use a handset to test for operation of traction reversing switch; replace control card if tiller card is damaged
- Dash display: AL02
Condition: traction and hydraulic functions not working
Cause: main contactor tips are welded closed or motor field circuit is broken
Solution: disconnect power leads at contactor and test for an open circuit; check connections between motor field and controller
- Dash display: AL4
Condition: traction and hydraulic functions not working
Cause: damaged connection to lowering valve; damaged lowering coil or lowering valve cartridge
Solution: check electrical connection between valve coil and controller; check lowering valve coil for resistance, replace if not approximately 17.7 ohms; replace lowering valve cartridge if necessary
- Dash display: AL5
Condition: traction and hydraulic functions not working
Cause: damaged connection to brake or brake coil damaged
Solution: check connection between electric brake and controller; check brake coil for resistance in both directions and replace if not between 27.36 and 30.24 ohms
- Dash display: AL6
Condition: traction and hydraulic functions not working
Cause: damaged connection to traction motor; traction motor armature resistance is too low; field wires are loose or damaged; motor field winding is shorted or too low
Solution: check electrical connection between traction motor, field wires, and controller; check traction motor armature for shorts; check motor field resistance and correct if not between 0.5 and 1.5 ohms; check contactor coil for resistance of 52 ohms
- Dash display: AL7
Condition: traction functions reduced below 14°F or above 167°F and not working above 194°F
Cause: controller temperature is too hot or cold; controller temperature is not calibrated correctly; controller sensor or controller itself is damaged
Solution: move truck to a warmer or cooler location; use a handset to check that controller temperature matches room temperature (if not, replace controller)
- Dash display: AL8
Condition: traction and hydraulic functions not working
Cause: over current in driven component
Solution: check main harness for damaged connections to main contactor, brake, and electric valve coils; check contactor, brake, and electric valve coils for correct resistance (52 ohms for contactor, between 27.36 and 30.24 ohms for brake coil, and 17.7 ohms for electric valve coils)
- Dash display: AL10
Condition: traction and hydraulic functions not working
Cause: controller is damaged; damaged wire connection; short circuit in harness; ground between motor windings and chassis; motor field winding is shorted to chassis; field current driver circuit has failed; watchdog hardware circuit is damaged
Solution: cycle key switch off and on and replace controller if problem not solved; check wire connections at contactor, pump motor, and traction motor; check main harness for shorts; check for grounds or shorts between motor windings and chassis; check motor field resistance (should be about 1.5 ohms); measure voltage between F1 and B- and F2 and B- on field current driver (should be half the voltage between B+ and B-)
- Dash display: AL94
Condition: traction and hydraulic functions not working for one minute
Cause: no fault is occurring – the controller is installing hour meter memory from MDI display if controller has been replaced
Solution: no solution needed; truck will operate as soon as data transfer is complete
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How about blinky codes on the motor controller? w45z-hd is the model I’m working on.
Contact us at [email protected] We can get you a service manual for this truck
I have a Hyster H12xm6 , the indicator showed “Error 0202” and automatically stop the forklift it’s self could you please tell what is the code mean error 0202?
Thank you
H155ft code 2000-31
CAN tx failure. Wiring harness short
We have an FLT30069 error code.
I need a error code manual for the Yale Veracitors. Can it be sourced?
Hi Roy, Please send your request to [email protected]