The Genie® Lift Connect™ program is a full-service telematics program. When a customer receives a unit equipped with Genie Lift Connect telematics, they receive a unit with the hardware and a 3-year subscription to the data. The data can be accessed via the Genie Lift Connect web portal or through an API into an existing system. API stands for Application Programming Interface – it is a standard way to pass data from one system to another.

The Genie Lift Connect system is a full telematics solution. Machine data varies from model to model based on the type of control system the machine has. At a minimum, hours, location and fuel/battery level will be provided. CAN-based controls provide more data such as fault codes and sensor data. Very few differences exist between the factory install data and the retrofit kit data. An example would be that machines in the field do not have fuel level sensors. A retrofit kit will not provide fuel level information, but a new factory fit machine will.

• Basic Information: Hours, location, fuel level, battery level, and engine information, including faults.
  
  Advanced Features: Sensor data, fault codes, charger details, and remote machine deactivation (not available on all models).
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• An Application Program Interface (API) allows two different software programs to communicate with each other.
• An API will allow the information in the Genie Lift Connect database to be connected to other systems and be used in custom, customer-designed processes. Using an API can remove the need to log into multiple applications to view different data and reports.
• It is possible to connect machine metrics, via API, to internal systems in order to better manage billing, deliveries, staff organization and assignments, as well as customer relationship or fleet monitoring.
• Customers will still want to log into the Genie Lift Connect Telematics portal if they will be utilizing the administrative functions: add users, assign/create roles, security groups, and maintenance plans.

The Genie Lift Connect portal is optimized for mobile devices. There is also the "Onei3 Near Me" app available in the Apple and Google Play stores. This is a more scaled down version of the full site that provides the machines within x radius of you, and their status. The same credentials work with this app.

Contact your internal Genie Lift Connect administrator for access.

You should have received an access email from [email protected]. It contains a link that must be used to create a password. This step completes set-up, and provides access to the Genie Lift Connect portal.

• If you are a direct Genie customer and the machine was purchased with Genie Lift Connect telematics, it will be activated into your account upon invoice. No additional action is required.
• If you are a retail customer and purchased equipment from a Genie dealer, please contact your Genie dealer for assistance.
• If you have installed a retrofit kit, please register your machine for activation at: https://www.genielift.com/en/lift-connect-reg

Check with your Genie Lift Connect administrator to confirm that you have been assigned access to view all assets. Contact the Genie Lift Connect team (see contact information on page 3) if you are not able to see all assets that are available to your viewing permissions.

It's found on the top and bottom of the module, identified as the ESN on the label.

• Machines from 2015 and newer that were built with telematics ready connector are compatible to retrofit. Telematics ready became a standard feature on the majority of our self-propelled models in 2015. Machines with EE rating are not compatible with telematics and would not be eligible.
• Genie Lift Connect telematics is not compatible with GRJ, material lifts, and AWPs.
• Retrofit kits and harnesses for all self-powered models are now available to order through our Parts department. Kits include hardware, telematics module, labels, and three years of data.
• Contact Us for price and availability: [email protected]

• With good cellular, the accuracy is within 5 meters (16.4 feet).
• In the absence of good cellular coverage, the telematics device will store data and offload when equipment is in reach of improved cellular coverage.

User access is managed from the Lift Connect portal by a Keypad Administrator. The Keypad Administrator(s) can assign users with access codes using custom or randomly generated pin, an IPAF License Number, Access Manager RFID card (sold separately), or any combination of the listed options

• Cell service is needed to assign new operators to an asset. The codes are then stored by the M7 and can be used while outside of cell coverage. 1000+ codes can be assigned to a single asset. We recommend setting up operators and assets prior to the equipment leaving your facility.